A Hearth profile can be removed if it is no longer needed. Deleting a profile will remove that person from your Hearth Display and Companion App.
How to delete a profile
- Open the Companion Hearth App
- Tap the menu in the top-left corner
- Tap Manage Family
- Select the profile you want to delete
- Tap Delete Profile
Note: Only adult profiles can delete other profiles in the mobile app. Deleting a profile permanently removes it from your Hearth family — this includes Routines, events, Lists, and other items associated with that profile.
If a profile is deleted by mistake, it can be re-created under "Manage Family" in the Companion Hearth App. If you need additional assistance, please email support@hearthdisplay.com and include the email address associated with the profile you'd like removed.